I'm unable to play my coaching sessions

If you're unable to play your Daily, Focus or Nightly Coaching sessions on the Fabulous app, please follow the troubleshooting steps below:

  1. Ensure that your Fabulous app is updated to the latest version
  2. Check that your device has at least 1 GB of free space.
  3. Make sure that you remain connected to a strong and stable internet connection throughout this process. (Any interruption of quality or speed may endanger your data. Preferably, a good Wi-Fi connection).
  4. Open Fabulous and tap on the Profile icon from the homepage > Settings > Advanced Settings > Redownload Everything (make sure to keep the screen lit and avoid navigating out of the process until the message "sync complete" appears).

Note: "Redownloading everything" is used to refresh the app's content and may take some time.

If the issue persists even after following the steps above, please use the "Submit a Ticket" button at the bottom of this page.

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