My streak count is incorrect

There are a few common reasons streak counts can appear wrong. Find your situation below.


Reason 1: You missed a day

Streaks reset to zero if you miss a day of completing at least one routine. If you believe a habit was marked complete but didn't register, check our article on marking previous habits as complete.


Reason 2: You restored a backup

When restoring a backup, your streak should restore too. If it didn't, make sure the backup contained the correct continuous streak before the restore.


Reason 3: Time zone change

Fabulous tracks streaks based on your device's time zone. If you've traveled or changed your device's time zone, your streak may have been affected.


Reason 4: Technical issue

If none of the above applies, there may be a technical issue with your streak data. Please contact our support team with the following information so we can investigate:

  • Your account email address

  • The date the streak was lost

  • A screenshot from your homepage showing your routine with all habits completed on the affected day



    We're here if you need us. Reach out to our support team and we'll get you sorted.









 



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