How to contact the Support Team

Contacting us with the email address used to create your account will help us assist you even quicker! If you're not sure what email you used, please refer to this article.

Our Member care team is ready to assist! You can contact us in a few ways:

From your mobile device:

For easier access, you can click on this link, which will take you straight to the app’s self-service bot.

Alternatively, you can follow the steps below:

1. Launch the App on your device
2. Tap on the Profile icon along the top of your home screen
3. Select "Contact Us"
4. A self-service bot will guide you towards an answer or will let you submit a request to be reviewed by one of our Member Care Agents.

Don't have access to your App?
No problem! Click on the following link to submit your request through our web self-service bot.

Looking forward to reading your feedback, solving your query, or simply receiving your greeting!