My screen is blank

This happens normally due to a connection error or a software update that was interrupted. 


1. Ensure that your Fabulous app is updated to the latest version

2. Check that your device has at least 1 GB of free space.

3. Make sure that you remain connected to a strong and stable internet connection throughout this process. (Any interruption of quality or speed may endanger your data. Preferably, a good Wi-Fi connection)

4. Open Fabulous and tap on the Profile icon (from the homepage) > Settings > Advanced > Redownload Everything (Make sure to keep the screen lit and avoid navigating out of the process until you see the message "sync complete")


Note: "Redownloading everything" is used to refresh the app's content and may take some time.



If the problem persists, please emails us at support@thefabulous.co




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