How to request a refund

To request a refund for a purchase related to Fabulous, it is very important that you first identify which platform you used to start your subscription to Fabulous:


Need help locating your subscription, or not sure which platform was used? 
Consult the following article on How to locate your subscription


A Fabulous subscription appears under your mobile device's Subscription section ? 
Please refer to the below two options:

  1. GOOGLE PLAY STORE

    Subscriptions made through the Google Play Store are directly handled by Google. Please reach out to Google directly with your request, using the following link.
  2. APPLE APP STORE

    Due to Apple’s terms of service, App developers do not have access to App Store & iTunes subscriptions. Please reach out to Apple directly with your request, using the following link.


No subscription appears under your mobile device's Subscription section? 
Then it is very likely that you subscribed directly through the Fabulous website:


     SUBSCRIPTION MADE THROUGH THE FABULOUS WEBSITE

  •  If you are currently on your mobile device with the Fabulous App installed, please access the Refund Request form by selecting "Account, Subscription & Billing" > "Request a refund" in the in-app Ticket Bot available through this link.

  • If you do not have the Fabulous App or are accessing this page from a computer, please access the Refund Request form by selecting "Account, Subscription & Billing" > "Request a refund" in the Ticket Bot available through this link.




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